Terms and conditions

These are the terms and conditions on which we supply products to you. Please read these terms carefully before placing an order via this site.

These terms tell you what you need to know about purchasing products from us. We may make changes to these Terms and Conditions of Sale without notice by posting the new terms on this Site. The terms and conditions posted on the Site at the time you place your order will govern that purchase.

TABLE OF CONTENTS

1. WHO ARE WE AND HOW TO CONTACT US

The web shop provided on the website https://bearaby.eu (the "Site") is operated by Somnos LLC DBA Bearaby (hereinafter referred to as “we”, “us”, “our”, or "Bearaby"). Somnos LLC's registered office is located at Friedrichstr. 155, 10117 Berlin, Berlin, Germany. Our VAT/Tax ID number is US USt.Id. & Steuernummer: 36-4886127.

For customer service inquiries, you can contact us via email at hello@bearaby.eu or by phone at +1 9293265665. Please do not use this address for returns; instead, reach out to our customer service for assistance.

2. BY USING THIS SITE YOU ACCEPT THESE TERMS

These Terms and Conditions (“Terms”) govern the relationship between Somnos LLC DBA Bearaby and customers in the sale of physical goods (“Products”) through the Site. By setting up a customer account or placing an order on the Site, you agree to these Terms.

If you do not agree to these Terms, you may not use the services offered on our Site. We recommend that you print a copy of these terms for future reference.

3. OTHER TERMS THAT MAY APPLY TO YOU

These Terms refer to the following additional terms:

  • Our Privacy Policy, which details the information we may gather about you and your visit to the Site.
  • Our Cookies Policy, which sets out information about our use of cookies on the Site.
  • Our Acceptable Use Policy, which sets out the permitted and prohibited uses of the Site.
  • Our Website Terms of Use, which apply when using the Site.

4. PLACING AN ORDER

The presentation of the Products in the online shop does not constitute a legally binding offer, but an invitation to place an order. By clicking the checkout button, you place a binding order for the Products listed on the order page. Please check your order carefully before placing it.

Once you place an order, we will send you an order confirmation email to acknowledge receipt. The contract is concluded when we accept your order by sending you a confirmation email.

To order Products from the Site, you must be at least 18 years old and authorized to use the payment method you provide.

We reserve the right to refuse or cancel any order for reasons such as stock availability, mispricing, or delivery location limitations.

5. PRICING AND SHIPPING FEES

The prices of Products are stated on the website and include applicable value-added tax (VAT/GST). VAT/GST rates may vary depending on the destination country. If the rate of VAT/GST changes between your order date and the delivery date, we may adjust the amount you are charged.

Shipping fees may apply depending on the destination and the product's weight or value. Shipping costs will be clearly indicated at checkout.

6. PAYMENTS

Payment for Products must be made in full at the time of order placement. We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Klarna
  • Sofort
  • Google Pay
  • Apple Pay
  • AfterPay

You are responsible for providing accurate payment and shipping details.

7. PRODUCTS

We aim to display the Products as accurately as possible. However, the colors, features, and details shown on your screen may slightly differ from the actual product.

For more information about our Return Policy, refer to section 9.

8. WITHDRAWAL POLICY

You have the legal right to withdraw from your purchase within 14 days. Exceptions apply to certain products such as sealed items for hygiene purposes once opened or personalized products.

To withdraw, contact us via email at hello@bearaby.eu or return the Products to the address provided by our customer service.

9. RETURN POLICY

For details on how to return items, refer to our Return Policy available at https://bearaby.eu/pages/refund-policy.

10. DELIVERY

We will do our best to deliver the Products within the estimated timeframe. However, delays may occur due to external factors beyond our control.

Risk of loss and damage to the Products passes to you upon delivery, but ownership remains with us until full payment is received.

11. PRIVACY POLICY

For details on how we handle your personal data, refer to our Privacy Policy https://bearaby.eu/pages/privacy-policy.

12. WARRANTY

Your statutory warranty rights apply. For complaints, contact us at hello@bearaby.eu.

13. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

We do not exclude or limit our liability where it is unlawful to do so, including liability for death, personal injury caused by our negligence, fraud, or breach of your legal rights.

14. WHEN WE CAN END THE CONTRACT WITH YOU

We may end our contract with you if you fail to pay or accept delivery within a reasonable time.

15. GOVERNING LAW AND JURISDICTION

In the event of a dispute, the law of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods. For disputes with consumers within the EU or EEA, the law of the ordinary place of residence applies.

You may bring disputes to the court of Neumünster, Germany, or the competent court of your residence.

16. ALTERNATIVE DISPUTE RESOLUTION

For EU residents, you may use the European Commission's Online Dispute Resolution platform https://ec.europa.eu/consumers/odr. We are not obligated to participate in alternative dispute resolution.

17. AMENDMENT TO THE TERMS

We reserve the right to modify these Terms. The latest version of the Terms will apply at the time of your purchase.

18. SEVERABILITY CLAUSE

If any provision of these Terms is found invalid, the remaining provisions will continue in effect.

19. CONTACT INFORMATION

If you have any questions or concerns about these Terms, please contact us at:

Somnos LLC DBA Bearaby
90 Church Street, NY 10008
New York, USA.

Bearaby GmbH

Friedrichstr. 155
10117 Berlin
Berlin
Germany


Phone: +1 9293265665
Email: hello@bearaby.eu

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